Have you ever taken an elearning course but forgotten everything a few days later? Have you completed training that explained abstract principles but didn’t help you apply the ideas in real-world situations?
Scenario-based learning tackles both of those problems. People have been learning through stories for millennia. Technology hasn’t changed our need for narrative; it has just made more methods for storytelling available.
More Memorable Training
Even at a small scale, scenarios can increase the emotional impact of training. If you made an incorrect choice in sales training, which of the following do you think would be more memorable?
- “Sorry, that’s incorrect.”
- Your client Kim threatens, “I can’t believe you would treat a customer that way! Maybe I should take my business elsewhere.”
When we show learners the effects of their choices, rather than just telling them, they remember and understand it better. That, in turn, leads to better on-the-job decisions.
eLearning For Real-World Skills
Knowing a theory or principle can guide your decisions, but only if you know how to apply it in real-world situations. The key to being able to apply skills from elearning back to your job is practicing using those skills. The closer the training environment is to the work environment, the easier it becomes to apply what you learn. Using scenarios gives learners the opportunity to practice in realistic situations. Scenarios like these examples provide more realistic context and practice.
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